VIEWING PROCESS

How we organize property viewings

A clear, professional and simple process so everything flows smoothly from the very beginning.

Viewing a property should be simple.

However, in many cases, viewings still take place without prior registration, without identifying the visitor and without a clear record of who has accessed the property.

This can lead to misunderstandings, discomfort and unprofessional situations that may complicate a transaction later on.

At Miyabi, we work differently.

A property is a private space.
That’s why we carefully manage who enters it, with respect and clarity.

Before every viewing, we register the client

Before confirming a viewing, we request a few basic details.

With this information, we prepare the viewing form and send it for electronic signature.

Once signed, the viewing is confirmed.

Why do we do it this way?

It creates a clear record of the visit
It avoids misunderstandings or unnecessary conflicts
It provides security and transparency
It reflects a professional and structured service

What information do we need?

Only the information necessary to properly prepare the viewing form:

Full name
ID or passport
Email
Phone number

How is the viewing confirmed?

You send us your details via WhatsApp
We prepare the viewing form
We send it for electronic signature
Once signed, we confirm the viewing

No waiting. No improvisation. Everything clear from the start.

This is not unusual. It’s professional

In some agencies, you may not be asked for any details before a viewing.

But take a moment and think about this:

If you were the owner,
would you feel comfortable with anyone entering your home without being identified?

Probably not.

And that’s completely natural.

That’s why we work this way.

Because when everything is clear from the beginning,
everything works better afterwards.

Send us your details via WhatsApp

We will prepare the viewing form and confirm the viewing once it is electronically signed.

Send details via WhatsApp

Buying a property should not start with uncertainty.

It should start with clarity, security and trust.

Complete the main property details and send the information directly to us via WhatsApp. We will contact you personally and without obligation.

Contact details

Full name *

Phone / WhatsApp *

Email address

Property details

Property location *

Cadastral reference Optional You can find it on the property tax receipt, in the title deed or through the Spanish Cadastral Office.

Property type *

Approximate size

Bedrooms

Bathrooms

Property condition

Reason for the valuation

Additional information

I agree that Miyabi Homes may use the information provided to contact me regarding this valuation request.

When you click the button, WhatsApp will open with the information entered. You can review the message before sending it.

5.0 / 5 (11 Google reviews) – see all reviews on Google

★★★★★

We met Sven during our last vacation in Las Palmas, as we are looking for a nice house to buy in a quiet area. Sven took a lot of time to investigate and to consult us, listening to our requirements and wishes, but also stating if something was not so logical to follow. As where else some estate agents only want to sell the most expensive property, Sven really takes care about his customers. It was a pleasure to meet and work with him and we will surely get in touch on our next visit.

Alham Schmidt a year ago

★★★★★

I couldn't be more grateful to Sven and his team for the excellent work they did. From the very beginning, they guided me through the entire home buying process, advising me with professionalism, a personal touch, and complete transparency. Thanks to them, I found the house I was looking for, and they made the whole process much simpler and more relaxed than I had imagined. They also resolved a pending matter related to the property with great efficiency, something I am extremely grateful for. They handled everything quickly and diligently, always providing me with clear information and keeping me informed every step of the way. Without a doubt, I wholeheartedly recommend this real estate agency. They are true professionals and offer exceptional customer service. Thank you so much for everything!

Maria Luisa Sanchez Diaz 7 months ago

★★★★★

Sven is an extremely competent and dedicated real estate agent who not only understands his profession but lives it. With his many years of experience and his fluency in German, English, and Spanish, he is an invaluable partner, especially when buying property abroad. He identifies potential pitfalls early on and ensures a smooth process – always with an eye for detail. Anyone who values security, transparency, and excellent service is in the best hands with Sven. I would buy with him again in a heartbeat!

Oliver Reims a year ago

★★★★★

I had already read Sven's book (Buying Property in the Canary Islands - available on Amazon ;-) ) It was all theoretical, but definitely informative. However, all that knowledge is useless if you don't trust the real estate agent – and I have to say I'm so incredibly happy that Sven guided us through the entire buying process, you can't even imagine. He was always available, and since he speaks fluent German, English, and Spanish, everything went smoothly. He was interested in my concerns and always found solutions. Buying a house isn't easy even in Germany, and I was worried because I don't even speak the language here. But honestly, it was better than in Germany, at least for me – because I feel completely supported, and everything went better and faster than I had imagined. So, a huge thank you for the kind and competent service.

Susanne Wojsik a year ago

★★★★★

Mr. Wetterau is an expert in the real estate industry on Gran Canaria. We were extremely satisfied with the advice and support he provided during the purchase of our property! It's wonderful that someone like him still exists; unfortunately, as we all know, there are quite a few bad apples. A thoroughly positive experience!

Gerd Klinke a year ago